Helia Exchange Supplier Account Set Up

Frequently Asked Questions:

What is Helia Connect®?

Helia Connect® is a secure web and app-enabled digital health platform that enables providers and suppliers to automate transactions.

How long does it take to set up a supplier account?

On average a supplier account is set up in 24 – 48 hours. Set up and configuration is facilitated by the Helia Care Digital Health Team..

Will my account be set up in time to meet a required deadline?

If you have a required deadline under 48 hours, please complete the form and immediately follow the directions on the thank you page.

Are there fees?

There are no fees or associated costs for joining the exchange. Yes, hospitals and suppliers pay their own fees as outlined in the terms and conditions if you transact over the exchange.