Question 1

What is bill-only automation for medical device distributors?

Accepted Answer

Bill-only automation removes the manual steps from the transaction that follows every case - order entry, contract validation, PO generation, and invoice issuance. For distributor reps, it means placing an order in a mobile app in under two minutes and receiving a completion notification. For distribution leaders, it means no portal logins, no paper forms, no follow-up calls, and same-day transaction close.

Question 2

How does Helia reduce admin for distributor sales reps?

Accepted Answer

Helia replaces the manual bill-only workflow - paper forms, portal logins, PO chasing - with a single mobile app interaction. The rep submits the order, Helia validates contracts on both sides simultaneously, generates the PO, and issues the invoice. Same day. The rep gets a completion notification and moves on. No follow-up required.

Question 3

Does Helia cost anything for distributor reps?

Accepted Answer

No. Helia is free for reps. No rep-facing fees, no new portals to manage, no change to how your team sells. The only difference is that the transaction closes the same day the case does.

Question 4

How quickly can a distributor get started on Helia?

Accepted Answer

Because 500+ suppliers and distributors and 10,000+ contracts are already aligned on Helia, most distributor organizations can go live quickly with day-one coverage across the health systems they already call on. The health system is already running Helia - your reps are connecting to existing infrastructure, not starting from scratch.

Resources

The Power of an Ecosystem Solution

A New Healthcare Transaction Paradigm

The Bill-Only Problem

We’ll show you what bill-only errors are costing your system