Question 1

What is bill-only automation for medical device distributors?

Accepted Answer

Bill-only automation removes the manual steps from the transaction that follows every case - order entry, contract validation, PO generation, and invoice issuance. For distributor reps, it means placing an order in a mobile app in under two minutes and receiving a completion notification. For distribution leaders, it means no portal logins, no paper forms, no follow-up calls, and same-day transaction close.

Question 2

How does Helia reduce admin for distributor sales reps?

Accepted Answer

Helia replaces the manual bill-only workflow - paper forms, portal logins, PO chasing - with a single mobile app interaction. The rep submits the order, Helia validates contracts on both sides simultaneously, generates the PO, and issues the invoice. Same day. The rep gets a completion notification and moves on. No follow-up required.

Question 3

Does Helia cost anything for distributor reps?

Accepted Answer

No. Helia is free for reps. No rep-facing fees, no new portals to manage, no change to how your team sells. The only difference is that the transaction closes the same day the case does.

Question 4

How quickly can a distributor get started on Helia?

Accepted Answer

Because 500+ suppliers and distributors and 10,000+ contracts are already aligned on Helia, most distributor organizations can go live quickly with day-one coverage across the health systems they already call on. The health system is already running Helia - your reps are connecting to existing infrastructure, not starting from scratch.

Resources

The Power of an Ecosystem Solution

The People of Helia Care

The Power of an Ecosystem Solution

Categorically Different

The Bill-Only Problem

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